F.A.Q.

What are my responsibilities as a customer?

As a customer, you are responsible for understanding our terms and conditions. If you have any issues or miscommunications regarding our policies, please contact us via email at support@4thsunday.co before making a purchase. Issues not addressed before the purchase will not be resolved afterward.
How long does it take to process and ship pre-made orders?

Pre-made orders are usually processed within 3-5 business days and shipped within 5-7 business days. As a small business, we appreciate your understanding of possible delays due to life events or shipping issues.
What does it mean if an item is labeled as a PRE-ORDER?

If an item is labeled as a PRE-ORDER, you must check the terms and conditions box before placing your order. By purchasing a PRE-ORDER item, you agree to the stated duration and terms. Pre-orders typically take 4-6 weeks to arrive.
How can I get updates on my PREORDER?

For updates on your PRE-ORDER, follow us on Instagram @4thsunday.co, where we post regular progress updates. You can also email us at support@4thsunday.co.
Are all sales final?

Yes, all sales are final. This includes items labeled as PRE-ORDER. Refunds and chargebacks are not accepted, as you agree to the wait times and our company's fulfillment process by checking the terms and conditions box before completing your purchase.
Can I get a refund or exchange my purchase?

All purchases are final, and we do not offer refunds.

To exchange for a different size, please reach out to our email team at support@4thsunday.co WITHIN 7 DAYS OF RECEIVING YOUR ITEM, and we will respond within 72 hours and do our best to resolve the issue.

Thank you for understanding. If you have any additional questions or need further assistance, please don't hesitate to contact us at support@4thsunday.co.